Most of our products are technical in nature and require a trained personnel to handle them. Any kind of mishandling can result into damage or malfunctioning of the product, it is not possible for us to provide a replacement or refund if the product is damaged due to technical or physical mishandling.
Products are eligible for replacement if there is a physical damage during transit or a clear manufacturing defect. Any claim for replacement must be made within 24 hours of successful delivery of product. Requests for refund of amount or exchange of product(s) will be reviewed on case by case basis and rareComponents.com carries all rights to take final decision on refund or exchange. In case of replacement, customer has to bear the return shipping charges.